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Your opinion counts. Here's your chance to get REAL reviews provided by our past
customers!
Here at U.S. Rent A Car we take the quality of product and service offered by
our suppliers very seriously. We are the UK's first car rental broker to
introduce 'Customer Feedback' for all of our suppliers.
Every U.S. Rent A Car customer is asked to provide feedback on their rental
experience in the hope that we can provide prospective customers an honest
reflection of our suppliers actual service. The feedback is designed to give
you a better insight and help you decide which one of our suppliers is best for
you. Just click on the 'View' icon for the latest feedback - Please note, the feedback will be displayed in a pop up window.
Our scoring criteria is simple, we score the service and product of our
suppliers on the following straight forward questions, each supplier is then
given a rating of between 0% - 100% based on customer feedback;
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How satisfied were you with the collection process of the vehicle?
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How satisfied were you with the vehicle standard?
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How satisfied were you with the service you received from the staff?
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How satisfied were you with the price you paid?
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How would you rate the over all experience?
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Would you use this supplier again?
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| For more information on our suppliers why not visit
our comprehensive FAQ section.
where you will find answers to all the most frequently asked questions about
our suppliers and their policies.
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