Get a quote or call: 0845 226 8523

Find the answer to your query using our Frequently Asked Questions section. Just type your question:
Cant find the answer you're looking for? or you have a new question? Simply ask the question below and we'll back to you.
You got questions about car hire in the USA? We got answers!

Search our data base for the answer

If you have a query about our products and services why not search our extensive data base of
Frequently Asked Questions - Simply type your query and Hit Search!

Our FAQ's are generated by people like you!

The questions with our car hire USA data base are all queries generated by our customers. Our
Knowledge base is designed to give you the answer you need fast.

Cant find the answer you need?

So you are have asked a question and cant find the answer? No problem! Simply click on the
'Ask Question' tab and submit a question for one of our car rental specialists to answer. We will
provide the answer the same day(business hours permitting)

Alternatively you can always call us on 0845 226 8523 or email info@usrentacar.co.uk

thumb

Votes:

What is the difference between Silver and Gold?

All our  insurance types include the following   Unlimited Mileage. Loss Damage Waiver (LDW) which is a combination insurance of both Collision Damage Waiver (CDW) and Theft Waiver. As long as you adhere to the renta......

Click here for more

comments
Category:  Invoice Question
thumb

Votes:

Does the fully inclusive policy have an excess?

There is no excess charge on any of our rates.......

Click here for more

comments
Category:  Invoice Question
thumb

Votes:

Do I require an International Driving Permit to hire in Florida?

No you don't. On January 1st 2013 Florida statute 322.04 came in to effect stating that  non-residence full driving licences (paper and card parts) must be accompanied by an International Driving permit (IDP). However since t......

Click here for more

comments
Category:  Invoice Question
thumb

Votes:

What do your rates include?

Silver Rate Unlimited Mileage. Loss Damage Waiver (LDW) which is a combination insurance of both Collision Damage Waiver (CDW) and Theft Waiver. As long as you adhere to the rental policy of the supplier you will not be held responsible ......

Click here for more

comments
Category:  Invoice Question
thumb

Votes:

Can I add a Dollar Express number to a booking?

No, I am afraid that you cannot link your Dollar Express Number to your booking with us.......

Click here for more

comments
Category:  Invoice Question